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How b200m login Handles Your Personal Data

At b200m login, your personal information — from account registration details to transaction records across DANA, OVO, GoPay and QRIS — is handled with clear, documented practices that…

Data collected only for account operationsDANA, OVO, GoPay & QRIS transaction records securedYou may request access or deletion anytimeRetention periods clearly definedApplies to all Indonesia accounts
b200m login How b200m login Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct or remove the personal information we hold on your account, our support team is reachable seven days a week between 08:00 and 23:00 WIB. We aim to acknowledge every data-related request within 24 hours and resolve straightforward cases within five business days. Use any of the three channels below to get started.

Team online

Live Chat

Open the chat widget from your account dashboard any day between 08:00 and 23:00 WIB. A support agent will take your data-access or deletion request directly and log a reference number for you to track.

Email Support

Send your data inquiry to our privacy address listed inside the account settings page. Include your registered phone number so we can verify your identity before making any changes to your stored information.

In-App Request Form

Navigate to Settings → Privacy → Submit Request inside your b200m login account. The form routes directly to our data team and generates a ticket number that you can reference in any follow-up message.

DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

From the moment you submit your first DANA deposit to the point where your session ends, each step in your account lifecycle is covered by a distinct data-handling control.

End-to-End Encryption

All data moving between your device and our servers travels over TLS 1.3 encryption. Payment references from OVO and GoPay are additionally tokenised so the raw wallet ID never appears in our application logs.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand page load times. You can disable non-essential cookies from the Privacy section of your account settings without losing core account functionality.

Account Security Controls

Two-step verification is available for every account. After three failed login attempts, we temporarily lock access and send a notification to your registered email, so you know immediately if someone else is trying to enter.

Data Retention Schedule

Active account data is retained for as long as your account remains open. If you close your account, non-financial records are deleted within 90 days, while QRIS and DANA transaction logs are kept for 12 months to satisfy audit requirements.

Third-Party Sharing

We do not sell your personal data. Payment processors for DANA, OVO, GoPay and QRIS receive only the minimum fields needed to execute your transaction — typically a reference ID and amount — and are contractually bound to our data standards.

Your Right to Request Changes

You may request a full export of your data, ask us to correct inaccurate records, or submit a deletion request at any time through the in-app Privacy form or via email. We confirm receipt within 24 hours on every working day.

Common Questions About Your Privacy Rights

The questions below cover the situations Indonesia account holders ask about most — from how long we keep DANA transaction records to what happens to your data if you close your account. If your question is not listed here, our live chat team is available daily from 08:00 to 23:00 WIB to help.

We collect your full name, email address, mobile number and the payment method you choose — DANA, OVO, GoPay or QRIS. We also record your device type and IP address at registration for security verification purposes.

Transaction records linked to DANA, OVO, GoPay and QRIS deposits and withdrawals are retained for a minimum of 12 months from the date of each transaction to meet standard financial audit requirements, after which they are deleted.

Yes. Navigate to Settings → Privacy → Submit Request in your account, select Data Export, and we will prepare a downloadable file of your account data within five business days and send it to your registered email address.

We share only the minimum data required with payment processors like DANA and QRIS to complete your transactions. We do not sell your data to advertisers or analytics companies, and all processors are bound by contractual data-protection terms.

Non-financial personal records such as your name and contact details are deleted within 90 days of account closure. Payment transaction logs are kept for 12 months as required by financial audit standards, then permanently removed from our systems.

Open Settings → Privacy inside your account and toggle off non-essential cookies. This disables analytics tracking without affecting your login session, game access or the processing of your GoPay or OVO payment requests.

Reach our data support team via live chat (08:00–23:00 WIB daily) or email us from the address shown in account settings. We acknowledge all data concerns within 24 hours and provide a written response within five business days.